Read why QuickBooks keeps shutting down and doable fixes

QuickBooks helps users oversee their finances by digitalizing the bookkeeping process and providing precise accounting. It is the best accounting software but falls prey to internal issues, which affects its efficiency. QuickBooks keeps shutting down or fails to open due to these issues, which is troublesome for the users. If your QBDT also crashes frequently, give this blog a read to explore the causes and the techniques to terminate the crashing issue.

Reach out to our QB support team at 1.855.738.2784 for the effective removal of this issue.

Why QuickBooks crashes unexpectedly on your computer?

You might sometimes encounter frequent crashes in QuickBooks, which affects the ongoing accounting tasks. The following conditions are responsible for QuickBooks automatic shutdown on your PC-

  • The QBWUSER.ini is missing from its default location or damaged due to a virus attack on the system data.
  • QuickBooks doesn’t have admin permissions to run its background processes and access the program files.
  • QuickBooks files are quarantined by an antivirus, or the Windows Firewall stops it from running smoothly.

You May Read Also: How To Fix QuickBooks Error 6123

The techniques to prevent frequent crashes in your QBDT

Using QuickBooks becomes annoying due to frequent crashes, which terminates the accounting tasks and also damages the financial data. Here are the countermeasures you must apply if QuickBooks keeps closing on your computer-

Method 1- Restart your system after recreating the QBWUSER.ini file

The QBWUSER.ini is a program file used to store the records of the company files opened in the software and the QB accounts you use to work on the financial data. The software constantly runs the file at regular intervals to authenticate your identity and prevent unauthorized access to the company file data. QuickBooks shuts down automatically if the file fails to run or the software cannot connect with it. This happens if the QBWUSER.ini file gets damaged and turns into an unsupported format for the software. The steps to recreate the QBWUSER.ini file on your system are discussed below-

  1. Open the file explorer to access the location of your QB folder (C: UsersProgramFilesAppDataLocalIntuit).
  2. Right-click the QBWUSER.ini file stored inside the folder and click the Rename option in the list.
  3. Add ‘.old’ at the end of the file and save the file on your PC.
  4. Reboot your system, as QB can also crash due to minor glitches that can be fixed with a reset.

If QuickBooks crashes after using the method, move to the next solution.

Method 2- Run your QB with admin permissions to prevent its background process and files from getting blocked

QuickBooks might also develop issues and fail to run if its background processes get blocked or it fails to access its program files due to restricted folder permissions. You can prevent the software from malfunctioning by assigning it admin rights as shown in the steps below-

  1. Go to the QB folder in the file explorer (Folder icon in the taskbar).
  2. Right-click the QuickBooks.exe icon and tap Run as Administrator.
  3. Use the software after it opens in administrator mode.

Conclusion

This blog describes why QuickBooks keeps shutting down on your computer and the preventive measures you can take to stop it. We hope the blog is informative and that the given methods help you avoid frequent crashes in your QuickBooks.

Consult our team of QB professionals at 1.855.738.2784 to clarify your remaining queries about the issue.

This Blog Is Posted On: Blogautoworld